What’s this C between I and T?

automatically translated with www.DeepL.com/Translator

For many people, IT means nothing more than “something with computers” instead of the actual sense of “information technology” – which is much more than “something with computers”. No more mistaken beliefs.


Computers help us to cope with our work and our everyday life. We use them on almost every occasion and want them to “just work”. Be it sending e-mails with Microsoft Outlook, watching series on Netflix, or the automatic program of our washing machine.
They thus serve as a means of access to receive, process, exchange and store information. And this only works fluently if this information is stored in a usable and effective structure. Technologically, our computers thus become a part of information technology.


While we are fortunate to be able to use this concentrated knowledge for us, added value is only generated when we share – act – communicate this knowledge in the form of products or services with others.
That’s where the C – Communication comes from.

The title of this blog intends to grasp and understand the abbreviation IT in its entirety in the future from the reduced computer thought, by questioning the abbreviation.  Ultimately, however, it remains the task of IT administrators to ensure that everything “just works” in the end.


Nobody is happy if devices and applications do not want the way we would like them to. All technological aids require from us the appropriation of the operation. This applies to the use of a laptop, a tablet, a pocket calculator with all its buttons or even a kitchen knife. Just as we learned to cut an onion properly without hurting our fingers, we also need to understand our laptops. We don’t need to know how steel became a knife, how the motherboard became the center of our computer, but we need to know how to use it to get the most out of it.

PS: If you don’t like that part of communication, you can interpret ICT as “any computer technologies”.

Users become operators

automatically translated with www.DeepL.com/Translator

“It just has to work” is rarely simple and often doesn’t work the way it should. In IT departments, we regularly face the challenge of making the old system compatible with the new hardware or software. A legacy that hinders us and takes time. We want easier conversions, better compatibility.

We also have a comparable legacy with our employees. “It used to be that way,” it is often said, but after a short time this is also over and new possibilities are found and used. We want a solution that enables the user to implement the necessary requirements right from the first step.

constant development is the basic premise

Digitization, as a carrier of globalization, makes it possible that only a single developer somewhere in the world has to create something that can be used by everyone. Intelligent systems that recognize regularities create automatisms that adapt such developments individually. And ideally, a new program is created that recognizes what I have in mind and implements the functionality independently.

Terms such as NoCode and LowCode fly through the room. Writing a program with a kind of pseudocode, or in development interfaces, which do not require any in-depth understanding of previously known programming languages.

But that is no fiction anymore and even less magic what happens there. We have been in this development for 30 years. Our employees already write small codes by writing =SUM(…) in an Excel table without understanding exactly how the computer calculates. An app developer, for example, has not had to know exactly what the compiler does for several years. Because it is irrelevant what happens in the background – it works.

What challenges will we face in our IT departments?

We are facing a change that will turn our employees from users into users. A user who is able to convert his logic, his intelligence, into digital processes without any previous knowledge and ideally in any language that the user wants to speak. IT departments underline once again that they are not only the necessary evil, but rather a pioneer. We create new spaces in which our employees can move.


Information as a core element

Everything around us is information that has to be processed and often also to be managed. We humans have created many technologies that support us in this. The requirements for these technologies can be divided into four main factors. data, network, availability and speed. With this introductory overview, I would like to share my understanding of information technologies. This model aims to identify possible obstacles and potential investment areas for the IT system of companies.


The introduction of Star Trek data has made it clear to people decades ago how access to unlimited amounts of data can have a positive impact on our actions.
Big data is the term that immediately makes you jump into your head. However, it is important to note that growing volumes of data also require growing management. This can be done automatically, assisted by an artificial intelligence, or in the most elaborate case manually.
However, this data alone is of little value-only at the moment when the absolute values of our data are placed in relation to each other, we get usable information. -the basis for knowledge. -The origin of products of any kind.


One is the networking of users. Who can interact with whom, how, in what way. Broken down to the question whether one can work in parallel, only consecutively, or perhaps not at all in the same document. The consequences are obvious.

On the other, our data will only become valuable information as soon as we put it in relation-you network. It is very little to know how high a person’s income is, if we cannot, for example, draw a BIGMAC index, or if the person at all consumes BigMacs.
Different: consider carbon. Carbon atoms themselves are pure data, but depending on how they are networked, their information changes-they occur as coal or as a diamond.

And so you can also understand the networking of the users. Depending on how your team works, you decide whether you’re a coal or a diamond.


For one, it’s about obvious. Data that I cannot access have no benefit to me. However, it is added that the data is also findable. Handling. Operability of the devices. We’ve all probably already worked with software and hardware that had a structure that we understood only after ridiculously many uses-if at all. In addition, there is the availability question in the case of non-impressionableing impairments. For example, a missing Internet connection. -If my colleague can only act when there is an Internet connection, we are limited in our actions as a team. This requires solutions that increase efficiency by reducing downtime. And so we come to the last point:


It is nice if everything is connected, available and available, but it must also be quickly reachable. But that alone can make us damn inefficient as soon as we have to wait several seconds or even a few minutes for some small actions. This also affects the availability of information.

Consider our neighbour as a potential customer. If we want to know as much about you as possible, we could accompany you all day and collect all the necessary data and connect and possibly upload somewhere to make it available to others. The data are now available for us, but are collected very ineffective. So it also plays a role in how quickly we get to the data. If we can simply download all or ideally only the necessary data of our neighbour at the push of a button, we will save enough time to generate a return with the data, for example, instead of collecting the information.

Yet another core factor-security is hovering over all of this. But this is a different story for the time being.